- 50 team members
- 24/7 managed helpdesk
- Established 2017
- ISO/IEC 27001:2022 certified
- Microsoft Partner
- Australia • New Zealand • United States
Our Microsoft-first operating model gives organisations a consistent technology, security and support experience across every location — whether they operate from one office or across multiple states.
Delivery is remote-first: the same engineers, the same Microsoft-first standards and the same 24/7 managed operations regardless of which city you are in, with on-site attendance arranged when hardware, offices or office moves require it.
Managed IT Services in Melbourne, Sydney, Brisbane & Perth
Our national support model combines centralised service delivery with on-the-ground capability in Australia’s major business centres.
Managed IT Services Melbourne
Mycelium 365 supports organisations across Melbourne and Victoria with managed IT, Microsoft 365, Azure, cyber security, networking, endpoint management and technology projects. Much of our Melbourne work sits with professional services firms, manufacturers and construction businesses operating from CBD and metropolitan tenancies.
Areas we support
- Melbourne CBD
- Western Melbourne
- Eastern Melbourne
- South-East Melbourne
- Northern Melbourne
- Greater Melbourne
Managed IT Services Sydney
Mycelium 365 supports Sydney organisations with managed Microsoft 365, cyber security, Azure, networking, endpoint management and business IT support. Sydney engagements are typically corporate, financial and professional services firms, construction businesses and multi-office organisations coordinating several tenancies.
Areas we support
- Sydney CBD
- North Sydney
- Parramatta
- Chatswood
- Macquarie Park
- Greater Sydney
View more Sydney locations
Managed IT Services Brisbane
Mycelium 365 supports Brisbane organisations with managed IT, Microsoft 365, cyber security, Azure, networking and support for distributed and operational workforces. Common Brisbane environments include construction, logistics, professional services and government suppliers running multi-site or field-based teams.
Sectors we commonly support
- Construction
- Logistics
- Professional services
- Government suppliers
- Distributed workforces
- Multi-site organisations
View more Brisbane locations
Managed IT Services Perth
Mycelium 365 supports organisations across Perth and Western Australia with managed IT, Microsoft 365, Azure, cyber security, networking and operational technology support. Perth work regularly spans corporate offices, resources and mining organisations, FIFO workforces, operational sites and distributed teams.
Sectors and workforces we support
- Resources
- Mining
- FIFO workforces
- Corporate offices
- Operational sites
- Distributed teams
IT Services Available Across Australia
Our services are delivered through a consistent Microsoft-first operating model, allowing organisations to standardise technology, security and support across multiple offices and regions.
Managed IT & Helpdesk
Proactive managed IT support, service desk, monitoring and ongoing technology management.
Explore Managed IT ServicesMicrosoft 365
Microsoft 365 management, identity, collaboration, licensing and security.
Explore Microsoft 365Cyber Security
Managed cyber security, Microsoft Defender, identity security, compliance and managed SOC capability.
Explore Cyber SecurityMicrosoft Azure
Azure cloud infrastructure, optimisation, migration and management.
Explore Microsoft AzureManaged Network & Connectivity
Business networks, firewalls, switching, Wi-Fi and connectivity across single and multi-site environments.
Explore Managed Network & ConnectivityOffice IT Relocation
End-to-end office technology relocation including internet, Wi-Fi, networks, workstations, infrastructure, Microsoft 365 and move-day support.
Explore Office IT RelocationCloud Migration
Move legacy infrastructure, applications and workloads into Microsoft Azure and Microsoft 365.
Explore Cloud MigrationIT Strategy & vCIO
Technology planning, governance, roadmaps and strategic guidance aligned with business objectives.
Explore IT StrategyOne operating model. Local execution.
Mycelium 365 runs a single technology and security framework across every location we support, while still attending sites where physical work is required.
- 124/7 helpdesk and managed operations
- 2Microsoft 365 • Azure • Security • Networking • Endpoint management
- 3Melbourne • Sydney • Brisbane • Perth
- 4On-site engineering and project support where required
This model allows multi-site organisations to avoid managing separate IT providers in each state while maintaining consistent standards, security controls, governance and user experience.
Built for organisations operating across multiple locations
Mycelium 365 can manage technology across head offices, branch locations, warehouses, project sites, retail locations and remote workforces using one management and security framework.
- Centralised Microsoft 365
- Consistent security policies
- Standardised device management
- Shared network standards
- Centralised helpdesk
- Common escalation processes
- Multi-site monitoring
- Standardised onboarding
- Consistent backup and recovery
- Central reporting and governance
Moving or opening an office?
Mycelium 365 manages the technology component of office relocations and new-site deployments across Australia.
- New internet connections
- Business fibre
- NBN
- Backup connectivity
- Business Wi-Fi
- Firewalls
- Switching
- Network infrastructure
- Structured cabling coordination
- Workstation relocation
- New device deployment
- Microsoft 365
- Microsoft Teams
- Server relocation
- Infrastructure migration
- Meeting room technology
- Move-day support
Planning a move in a particular city? We handle office IT relocation in Melbourne, Sydney office relocation technology, Brisbane office moves and Perth office IT relocation using the same planning, cutover and move-day process.
Explore Office IT RelocationSupporting Australian Organisations Across Multiple Industries
Technology Delivered Where Our Customers Operate
Melbourne
Legal and professional services
A 45-person Melbourne law firm retired an ageing on-premises Exchange server, moving email, identity and endpoint controls into Microsoft 365, Defender and Entra ID without disrupting court deadlines.
Read the case studyPerth
Mining and resources
A Perth-headquartered resources organisation with FIFO crews and remote exploration sites uplifted identity, endpoint and email controls to Essential Eight Maturity Level Two across corporate, site and contractor users.
Read the case studySupporting Organisations Beyond Our Major Cities
Mycelium 365 supports organisations nationally, including businesses operating outside Melbourne, Sydney, Brisbane and Perth.
Support Beyond Australia
For organisations with international operations, Mycelium 365 also supports technology environments across New Zealand and the United States.