Mycelium 365
    Kew, Melbourne

    Microsoft 365 & IT Support Kew

    Kew is a long-established inner-eastern professional community — home to medical and allied health practices along High Street and Cotham Road, accounting and legal firms in the retail village strips, and a substantial base of family-owned businesses that have operated locally for decades. Mycelium 365 provides fully managed Microsoft 365, cyber security, and IT support to Kew practices with the continuity and discretion that established firms expect from a long-term IT partner.

    Also known as M365 services Kew and Office 365 support Kew.

    M365 services for Kew businesses — what we do

    • Fully managed Microsoft 365 (M365) — licensing, mailboxes, Teams, SharePoint, and OneDrive administered under a fixed per-user fee.
    • Cyber security with Microsoft Defender and Entra ID — conditional access, MFA enforcement, threat detection, and identity protection.
    • Helpdesk and end-user support — Australian-based engineers, unlimited support tickets, and rapid response for urgent issues.
    • ASD Essential Eight alignment — patching, application control, MFA, and backup controls implemented and reported against the maturity model.

    Why Kew businesses choose Mycelium 365

    Our Australian-based team knows the operating realities of Kew businesses — from shared office buildings and hybrid working patterns through to the cyber insurance and client due-diligence questions that now land on every owner's desk. We bring local knowledge, fast response times, and a Microsoft-only focus so you are not paying us to learn on the job.

    Proactive monitoring across identity, devices, and email means issues are typically identified and contained before they reach your users. Combined with fixed-fee pricing and no lock-in contracts, Kew clients get predictable IT costs and a partner that is genuinely accountable for outcomes.

    Cyber Security Services Kew

    Kew businesses face the same phishing, ransomware, and credential-theft threats targeting every Australian SMB — and increasingly, cyber insurers and enterprise clients want evidence those threats are being actively managed. Mycelium 365 deploys and manages Microsoft Defender across email, endpoints, and cloud apps to detect and contain threats before they reach your users, and configures Microsoft Entra ID with multi-factor authentication, conditional access, and risk-based sign-in policies to stop compromised credentials being used against you. Microsoft Defender for Endpoint replaces the need for third-party antivirus and virus removal tools — providing real-time malware detection, automated remediation, and continuous monitoring that prevents infections before they require manual removal. We align every Kew tenant to the ACSC Essential Eight — covering patching, application control, MFA, daily backups, and admin privilege restriction — and provide the documented evidence your insurer, board, or enterprise customers expect at audit time.

    Frequently asked questions

    Last Updated:

    Ready to simplify and secure your technology?

    Book a Discovery Call with Mycelium 365 to discuss your Microsoft 365, Azure, security, cloud, support, or advisory needs.

    Book a Discovery Call