Mycelium 365 — Managed IT, Microsoft 365 and Azure across Australia, New Zealand and the United States

    Managed Microsoft Defender Services

    Managed Microsoft Defender is a fully managed endpoint and email security service — Mycelium 365 deploys, configures, and monitors Microsoft Defender for organisations so threats are detected and contained before they cause damage.

    Security by Design. People First. Always.

    Defender licensed, but not delivering

    Buying Microsoft security does not automatically mean you're protected.

    Most organisations already own powerful Defender capability. It's rarely fully configured, tuned or monitored.

    Partially configured — policies left at defaults or never rolled out
    Unmonitored alerts — detections raised with nobody reviewing them
    Untuned policies — noise that hides the signals that matter
    Coverage gaps — devices, identities or mailboxes outside protection
    No reporting — no evidence of posture for insurers or auditors

    What success looks like

    Turn the security capability you already own into protection that is actively managed

    • Defender for Endpoint, Office 365, Identity and Cloud Apps fully configured
    • Policies tuned to your environment
    • Alerts triaged and actioned by a named team
    • Full coverage across users, devices and mailboxes
    • Regular posture reporting you can share
    • More value from licences you already pay for

    The plan

    How we turn Defender into real protection

    1. 1

      Assess

      We review licences, coverage and current configuration.

    2. 2

      Configure

      We deploy and tune policies to your risk profile.

    3. 3

      Monitor

      We watch, triage and improve continuously.

    The ASD's Annual Cyber Threat Report 2023–24 reported that over 87,000 cybercrime reports were made in Australia in 2023–24 — one report every six minutes. Ransomware remains the most destructive cybercrime type reported by organisations. (Source: ASD Annual Cyber Threat Report 2023–24)

    End-to-end Microsoft Defender management — Office 365, Endpoint, Identity and Cloud Apps — configured, monitored and tuned for organisations that need measurable security uplift.

    Ready to see our competitive pricing?

    Comprehensive Threat Protection

    Management of Microsoft Defender for Office 365, Endpoint, Identity, and Cloud Apps with real-time threat detection.

    24/7 Monitoring & Incident Response

    Continuous monitoring of Defender security alerts with rapid triage and response, aligned with your business priorities.

    Configuration & Policy Management

    Maintenance of security policies, ongoing tuning, and DMARC/SPF/DKIM configuration for email deliverability.

    Reporting & Insights

    Security incident reports for senior management, threat analytics, trend reporting, and technical deep dives.

    Proactive Maintenance

    Regular policy reviews, deployment of new Defender features, health checks, and performance tuning.

    Expert Support

    Access to our level 3 cybersecurity experts for advanced threat handling and guidance.

    Benefits

    Reduced Risk - Minimize exposure with proactive defense
    Operational Efficiency - Free up internal IT resources
    Compliance Ready - Align with Essential 8, ISO 27001, NIST, GDPR
    Scalable Security - Adaptable to all sizes and industries

    Mycelium 365's managed security service can be paired with leading security awareness training platforms including KnowBe4, Hoxhunt and Microsoft Defender for Office 365 Attack Simulation Training. Simulated phishing campaigns and ongoing user education combined with Defender's email, endpoint and identity threat protection create a layered security posture — technology controls catching the threats that slip past people, and trained people catching the social-engineering attempts that slip past technology. For organisations aligning to the ACSC Essential Eight, this pairing addresses both the user-awareness and technical mitigation strategies in a single managed service. Microsoft Defender for Endpoint blocks over 6.5 billion threat signals per day across its global network — making it one of the largest threat intelligence datasets available to any endpoint security product. (Source: Microsoft Digital Defense Report 2024)

    Who Is This For?

    • SMBs and enterprises using Microsoft 365
    • Organisations without a dedicated security team
    • Businesses seeking to enhance their cybersecurity maturity

    Our managed Defender service is backed by a fully managed Security Operations Centre powered by Huntress — 24/7 threat detection and human-led response included.

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    Frequently Asked Questions

    What our clients say

    5.0from 15 Google reviews

    Verbatim client reviews, grouped by responsiveness, technical expertise, security and ongoing support, sit on one page alongside the case studies and Microsoft Solutions Partner credentials behind them.

    Read our client reviews

    Ready to simplify and secure your technology?

    Book a free, no-obligation Discovery Call to talk through your Microsoft 365, Azure, security, or support needs — no sales pitch, just a straight conversation.

    We respond to every enquiry within 4 business hours. Monday to Friday, 7am–7pm AEST.