Managed IT pricing
Mycelium 365 Modern Workplace managed IT support starts from $147/user/month — covering helpdesk, device management, Microsoft 365 administration, Security as a Service (SOC), and cyber awareness training. No per-incident charges. Licensing is not included. View our packages →
Managed IT services across Australia — Melbourne, Sydney, Brisbane, Perth and beyond
Mycelium 365 provides managed IT services to Australian businesses from 10 to 300 staff — including managed IT Melbourne, managed IT Sydney, managed IT Brisbane, managed IT Perth, managed IT Adelaide, managed IT Canberra, and managed IT Gold Coast. Our managed services cover Microsoft 365, Azure, cybersecurity, helpdesk, and compliance under a single monthly agreement.
What do you need help with?
Jump straight to the right service.
- Managed IT & supportHelpdesk, onsite and 24/7 cover
- Microsoft 365Email, Teams, SharePoint, licensing
- Cyber securitySOC, Defender, Essential Eight
- Cloud & AzureMigration, hosting, optimisation
- Endpoint managementIntune, devices, autopilot
- Backup & disaster recoveryProtect data and recover fast
- AI & advisoryCopilot, automation, strategy
Managed IT services grouped by the outcome they deliver
The service categories below sit underneath five outcomes. Each one exists to remove a specific kind of friction from the working day.
Keep people working
Helpdesk, Microsoft 365, endpoint and device support.
ExploreRemove repetitive work
Automation, Intune, Autopilot and identity lifecycle management.
ExploreReduce complexity
Licensing, vendors, cloud, networks and technology management.
ExploreReduce risk
SOC, identity security, endpoint protection, governance and backup.
ExploreContinuously improve
Reporting, technology roadmap, advisory and recurring-problem elimination.
ExploreMycelium 365 holds Microsoft Solutions Partner status — the highest tier in the Microsoft partner programme.
Mycelium 365 runs the whole Microsoft environment as one managed service. Rather than stitching together a helpdesk vendor, a cloud partner and a security provider — each with a different view of your tenant — every service on this page is delivered by the same team, against the same standards, with a single point of accountability when something breaks. Delivery is national — see how we support Melbourne, Sydney, Brisbane and Perth.
The foundation is our managed Microsoft 365 services for Australian businesses: Exchange Online, SharePoint, Teams and OneDrive administered properly, with licensing reviewed so you are not paying for entitlements nobody uses. On top of that sits identity and device management through Microsoft Entra and Intune, which is where most real-world security outcomes are won — conditional access, phishing-resistant MFA, privileged access controls and compliant devices. Our security services extend that with a 24/7 security operations centre, managed Microsoft Defender, and Essential Eight aligned hardening backed by evidence your insurer or auditor will accept.
For infrastructure, we manage Azure end to end — subscriptions and cost governance, virtual machines, Azure Virtual Desktop, networking and gateways, storage, and backup with tested recovery. Migration work, whether from on-premises servers, Google Workspace or another provider's tenant, is planned and delivered by the same engineers who will support the result. And as AI moves from pilot to production, our AI and automation services govern Copilot rollouts, Power Platform sprawl and agentic workflows so the productivity gain does not arrive with a data exposure problem attached.
Everything is fixed price, month to month, with no lock-in contracts. Browse the full service directory below, or book a discovery call and we will map the right starting point.
All services
Microsoft 365
Azure and cloud
Security
Modern workplace
AI and automation
The day-to-day foundation
Helpdesk, Microsoft 365, and modern workplace services — keeping your people productive and your environment running correctly.
Protection built in, not bolted on
Cyber security, identity governance, and endpoint protection — managed as one integrated security layer across your Microsoft environment.
Infrastructure that holds up under pressure
Azure, backup, network, and 24/7 SOC — the infrastructure and monitoring layer that keeps the business running when things go wrong.
Strategy, governance and senior IT leadership
Scoped advisory engagements for leadership teams planning the next phase — compliance readiness, AI strategy, continuity planning, or part-time CIO cover.
Not sure which service you need?
Most clients start with Managed IT and Helpdesk and expand from there.
Planning a Microsoft 365 migration? Before you move, compare Google Workspace and Microsoft 365.
Frequently Asked Questions
Explore related areas
Services operate your environment day-to-day. Advisory plans the next phase. Resources help you assess where to start.
Advisory
Independent technology, security and AI advisory for Australian leadership teams.
Technology Roadmap
12 to 24 month roadmap aligned to business priorities, risk and budget.
Governance and Compliance Readiness
Essential Eight, ISO 27001 and cyber insurance readiness planning.
Case Studies
How organisations are working with Mycelium 365.
Guides and Checklists
Practical self-assessment guides for Microsoft 365, security and AI.
Contact
Book a discovery call to discuss your priorities.
Ready to simplify and secure your technology?
Book a free, no-obligation Discovery Call to talk through your Microsoft 365, Azure, security, or support needs — no sales pitch, just a straight conversation.
We respond to every enquiry within 4 business hours. Monday to Friday, 7am–7pm AEST.