Managed services
Managed IT, Microsoft 365, Azure, cyber security, identity, endpoint, backup, network, and automation services for Australian organisations with up to 300 users.
Mycelium 365 helps keep technology secure, supported, monitored, maintained, and continuously improved. We build security into how environments are managed, while keeping support practical for the people who rely on technology every day.
Founded to serve Australian SMBs that need enterprise-level Microsoft expertise without the cost of an enterprise IT department, Mycelium 365 delivers faster deployment times and deeper specialisation across Entra ID, Intune policy management, and Azure subscription governance than a generalist provider can offer.
Technology should protect the organisation without making work harder than it needs to be.
Mycelium 365 combines security-led operations with responsive user support, proactive monitoring, practical remediation, service reporting, documentation, and continuous improvement.
Built in, not bolted on
Built into Microsoft 365, Azure, identity, endpoints, backup and network from the start.
Practical support, clear documentation and continuous improvement for the people who rely on technology every day.
Assess, plan, prioritise and build roadmaps for what needs to change.
Ongoing operation, support, monitoring, maintenance, remediation and continuous improvement.
Advisory helps organisations assess, plan, prioritise, and build roadmaps. Managed services focus on the ongoing operation, support, monitoring, maintenance, remediation, and continuous improvement of the technology environment.
Mycelium 365 can help define what needs to change, then manage and support the environment once it is in place.
Explore our Advisory ServicesManaged services
Engage one category or the full stack. Every service is delivered with the same security-led, people-first approach.
Reliable managed IT and helpdesk services for Australian organisations that need responsive user support, proactive monitoring, vendor coordination, service reporting, documentation and practical day-to-day technology management.
Ongoing Microsoft 365 management across Exchange, Teams, SharePoint, OneDrive, licensing, users, collaboration, security settings, administration and modern workplace support.
Managed Azure and cloud services covering infrastructure, monitoring, backup, disaster recovery, cost control, security, workload management and operational support.
Ongoing cyber security services across Microsoft Defender, email security, endpoint protection, identity risk, security baselines, alert review, reporting and remediation support.
Microsoft Entra and identity management services covering MFA, conditional access, privileged accounts, guest access, admin roles, access reviews and secure authentication.
Endpoint and device management for Windows, macOS, iOS and mobile devices using Intune, Autopilot, compliance policies, application deployment and endpoint security controls.
Backup and disaster recovery management for Microsoft 365, Azure, servers, data and critical systems, with monitoring, recovery planning, retention, testing and resilience reporting.
Managed network and connectivity services covering Wi-Fi, switching, firewall coordination, secure access, site connectivity, monitoring and vendor escalation.
Ongoing support and management for deployed AI-enabled workflows, business process automation, RPA, Power Platform solutions, Microsoft 365 Copilot enablement actions and automation governance.
This service helps organisations keep automations reliable, secure, monitored and aligned to the way their people work after workflows have been designed and implemented. For use case identification, process assessment and workflow design, see our AI Readiness, Business Process Improvement and Agentic AI advisory.
Services operate your environment day-to-day. Advisory plans the next phase. Resources help you assess where to start.
Independent technology, security and AI advisory for Australian leadership teams.
12 to 24 month roadmap aligned to business priorities, risk and budget.
Essential Eight, ISO 27001 and cyber insurance readiness planning.
How Australian organisations are working with Mycelium 365.
Practical self-assessment guides for Microsoft 365, security and AI.
Book a discovery call to discuss your priorities.
