Mycelium 365 — Managed IT, Microsoft 365 and Azure across Australia, New Zealand and the United States
    Not-for-Profit & Community

    Managed IT services for not-for-profit and community organisations

    Secure, practical, and people-centred technology support for purpose-driven organisations that need Microsoft 365, cyber security, governance, backup, and user support without unnecessary complexity.

    Security by Design. People First. Always.

    Common not-for-profit constraints

    Your funding should support your mission, not unnecessary IT complexity.

    Not-for-profits carry the same security obligations as commercial organisations, usually with a fraction of the resources.

    Limited budgetsevery dollar spent on IT is a dollar away from the mission
    Unused NFP licensingMicrosoft grants and discounts not fully applied
    Volunteers and casual staffhigh turnover with informal access
    Small internal teamsone person carrying all technology responsibility
    Governance expectationsboards and funders asking about privacy and security

    What success looks like

    More resources directed to the mission, on a secure and well-managed environment

    • Microsoft not-for-profit pricing and grants fully used
    • Predictable, transparent technology costs
    • Volunteer and staff access managed properly
    • Donor and client information protected
    • Support that removes load from your internal team
    • Clear reporting for your board

    The plan

    A simple plan to get there

    1. 1

      Understand

      We assess your environment, risks and business priorities.

    2. 2

      Fix

      We resolve the underlying problems and establish a secure, modern foundation.

    3. 3

      Improve

      We manage, monitor and continuously improve your technology environment.

    What we focus on for not-for-profits

    Mission-aligned technology decisions, supported by secure Microsoft 365 foundations, sensible governance, and friendly day-to-day support.

    Microsoft 365 for NFPs

    Access to discounted and granted Microsoft 365 licensing, set up properly and managed to your governance needs.

    Secure collaboration

    Teams, SharePoint, and OneDrive structured so volunteers, staff, and board members work in the right spaces with the right permissions.

    Cyber security and governance

    MFA, conditional access, Defender, and Intune — practical security that protects donors, beneficiaries, and people data.

    Backup and data protection

    Reliable backup of Microsoft 365 data with clear recovery posture, suitable for audit and board reporting.

    User support

    Friendly, plain-language helpdesk support that respects the time of staff, volunteers, and part-time contributors.

    Cost-aware planning

    Right-sized licensing, sensible roadmaps, and clear budget conversations so technology investment maps to mission outcomes.

    Greener Fields

    Greener Fields is Mycelium 365's community-focused initiative supporting charities and community organisations with practical, secure technology guidance. If your organisation is mission-driven and resource-constrained, it's a good place to start the conversation.

    Learn about Greener Fields

    Microsoft 365 for Nonprofits — Pricing and Eligibility

    Microsoft 365 for nonprofits is available to ACNC-registered Australian not-for-profits at significantly reduced rates through Microsoft's nonprofit programme, administered via TechSoup Australia.

    Microsoft 365 Business Basic is available free for eligible organisations for up to 300 users. Microsoft 365 Business Premium — which includes Intune device management, Defender, and Entra ID — is available at approximately $9.84 AUD/user/month, compared to the $31.10 commercial rate.

    Eligibility requires ACNC registration or DGR status. Mycelium 365 assists with the application and manages the licensing on an ongoing basis so renewals and seat changes never fall through the cracks.

    For the full licensing breakdown, read our Microsoft 365 for not-for-profits guide.

    Microsoft 365 Nonprofit Pricing for Australian Organisations

    Indicative Microsoft 365 nonprofit rates for eligible Australian organisations, compared with standard commercial pricing.

    Microsoft 365 nonprofit pricing compared with commercial pricing for Australian organisations
    LicenceNonprofit price (AUD)Commercial price (AUD)
    Microsoft 365 Business BasicFree (up to 300 users)$8.20/user/month
    Microsoft 365 Business Standard$4.92/user/month$17.20/user/month
    Microsoft 365 Business Premium$9.84/user/month$31.10/user/month
    Microsoft 365 E3$17.57/user/month$57.00/user/month

    Eligibility requires ACNC registration or DGR status. Microsoft 365 Business Basic is free for up to 300 users for eligible ACNC-registered not-for-profits.

    Mycelium 365 assists with the TechSoup application process and ongoing licence management, so renewals, seat changes, and eligibility re-checks are handled for you.

    For full licensing details, read our Microsoft 365 for not-for-profits guide.

    Frequently asked questions

    Does Mycelium 365 offer Microsoft TechSoup nonprofit pricing?+

    Yes — Mycelium 365 assists eligible Australian not-for-profits to access Microsoft 365 Business Premium and Azure at significantly reduced rates through Microsoft's nonprofit licensing program via TechSoup. ACNC registration or DGR status is typically required. We handle the application and ongoing license management.

    What cyber security obligations do Australian not-for-profits have?+

    Australian not-for-profits handling personal data — including donor records, client case files, and volunteer information — have obligations under the Privacy Act 1988 and the Notifiable Data Breaches scheme. Organisations receiving government funding increasingly face Essential Eight or ISO 27001 requirements as contract conditions.

    Can Mycelium 365 support not-for-profits with limited IT budgets?+

    Yes — Mycelium 365's Secure Essentials package starts at $95/user/month and is accessible for not-for-profits from 5 users. With Microsoft TechSoup nonprofit licensing, the total monthly cost for a 20-person not-for-profit is significantly lower than commercial rates.

    How much does Microsoft 365 cost for Australian not-for-profits?+

    Microsoft 365 Business Basic is available free for eligible Australian not-for-profits (up to 300 users). Microsoft 365 Business Premium — which includes Intune, Defender, and Entra ID — is available at approximately $9.84 AUD/user/month through the Microsoft nonprofit programme, compared to $31.10/user/month at commercial rates.

    What is Microsoft 365 for nonprofits in Australia?+

    Microsoft 365 for nonprofits is a discounted licensing programme for ACNC-registered Australian organisations. It provides access to the same Microsoft 365 suite — Teams, SharePoint, Exchange Online, OneDrive, and Defender — at substantially reduced rates. Eligibility is assessed by TechSoup Australia on behalf of Microsoft.

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