IT support for not-for-profit organisations
Mycelium 365 provides managed IT support for not-for-profit organisations — including access to Microsoft 365 nonprofit pricing (Business Basic from $2.50/user/month donated), managed helpdesk, and cyber security via the Secure Essentials package. NFP organisations benefit from Mycelium 365's experience managing Microsoft 365 compliance for grant-funded organisations with lean internal teams.
Common not-for-profit constraints
Your funding should support your mission, not unnecessary IT complexity.
Not-for-profits carry the same security obligations as commercial organisations, usually with a fraction of the resources.
What success looks like
More resources directed to the mission, on a secure and well-managed environment
- Microsoft not-for-profit pricing and grants fully used
- Predictable, transparent technology costs
- Volunteer and staff access managed properly
- Donor and client information protected
- Support that removes load from your internal team
- Clear reporting for your board
The plan
A simple plan to get there
- 1
Understand
We assess your environment, risks and business priorities.
- 2
Fix
We resolve the underlying problems and establish a secure, modern foundation.
- 3
Improve
We manage, monitor and continuously improve your technology environment.
What we focus on for not-for-profits
Mission-aligned technology decisions, supported by secure Microsoft 365 foundations, sensible governance, and friendly day-to-day support.
Microsoft 365 for NFPs
Access to discounted and granted Microsoft 365 licensing, set up properly and managed to your governance needs.
Secure collaboration
Teams, SharePoint, and OneDrive structured so volunteers, staff, and board members work in the right spaces with the right permissions.
Cyber security and governance
MFA, conditional access, Defender, and Intune — practical security that protects donors, beneficiaries, and people data.
Backup and data protection
Reliable backup of Microsoft 365 data with clear recovery posture, suitable for audit and board reporting.
User support
Friendly, plain-language helpdesk support that respects the time of staff, volunteers, and part-time contributors.
Cost-aware planning
Right-sized licensing, sensible roadmaps, and clear budget conversations so technology investment maps to mission outcomes.
Greener Fields
Greener Fields is Mycelium 365's community-focused initiative supporting charities and community organisations with practical, secure technology guidance. If your organisation is mission-driven and resource-constrained, it's a good place to start the conversation.
Learn about Greener FieldsMicrosoft 365 for Nonprofits — Pricing and Eligibility
Microsoft 365 for nonprofits is available to ACNC-registered Australian not-for-profits at significantly reduced rates through Microsoft's nonprofit programme, administered via TechSoup Australia.
Microsoft 365 Business Basic is available free for eligible organisations for up to 300 users. Microsoft 365 Business Premium — which includes Intune device management, Defender, and Entra ID — is available at approximately $9.84 AUD/user/month, compared to the $31.10 commercial rate.
Eligibility requires ACNC registration or DGR status. Mycelium 365 assists with the application and manages the licensing on an ongoing basis so renewals and seat changes never fall through the cracks.
For the full licensing breakdown, read our Microsoft 365 nonprofit pricing guide or our broader Microsoft 365 for not-for-profits guide.
Microsoft 365 Nonprofit Pricing for Australian Organisations
Indicative Microsoft 365 nonprofit rates for eligible Australian organisations, compared with standard commercial pricing.
| Licence | Nonprofit price (AUD) | Commercial price (AUD) |
|---|---|---|
| Microsoft 365 Business Basic | Free (up to 300 users) | $8.20/user/month |
| Microsoft 365 Business Standard | $4.92/user/month | $17.20/user/month |
| Microsoft 365 Business Premium | $9.84/user/month | $31.10/user/month |
| Microsoft 365 E3 | $17.57/user/month | $57.00/user/month |
Eligibility requires ACNC registration or DGR status. Microsoft 365 Business Basic is free for up to 300 users for eligible ACNC-registered not-for-profits.
Mycelium 365 assists with the TechSoup application process and ongoing licence management, so renewals, seat changes, and eligibility re-checks are handled for you.
For full licensing details, read our Microsoft 365 nonprofit pricing guide or the Microsoft 365 for not-for-profits guide.
Microsoft Copilot for Not-for-Profits
Microsoft offers 10 donated Copilot for Microsoft 365 seats for eligible Australian NFPs through the Microsoft for Nonprofits program. Copilot helps NFP staff reduce administrative burden — drafting grant applications, summarising board meetings, and preparing acquittal reports — using AI built into the Microsoft 365 apps they already use.
For a full breakdown of donated Copilot pricing, governance requirements, and NFP use cases, read our Microsoft Copilot for not-for-profit Australia guide.
Cybersecurity for Not-for-Profits
Australian NFPs are increasingly targeted by cybercriminals — donor payment details, client records, and beneficiary information are all valuable data. The Essential Eight is the ACSC's recommended baseline, and Microsoft 365 Business Premium covers the majority of controls at Maturity Level 1–2 when properly configured.
For a full guide to NFP cyber security — including donor and client data protection, cyber insurance requirements, and managed security pricing — read our cybersecurity for not-for-profits guide.
Azure donated credits
Eligible Australian NFPs receive $3,500 AUD/year in Microsoft Azure donated credits — enough to run cloud backup for ACNC record retention, host line-of-business applications, or provide Azure Virtual Desktop access for remote staff and volunteers. Credits expire annually, so they need to be put to work.
For eligibility, use cases, and how Mycelium 365 manages Azure for NFPs, read our Azure for not-for-profit Australia guide.
Microsoft Teams for Not-for-Profits
Eligible Australian NFPs receive Microsoft Teams Essentials free for up to 300 users through the Microsoft for Nonprofits program — video meetings, group chat, and file sharing at no cost. Teams is widely used by disability, mental health, and community NFPs for board meetings, volunteer coordination, and remote service delivery.
For free Teams eligibility, volunteer management setup, client confidentiality controls, and upgrading to Business Basic or Premium, read our Microsoft Teams for not-for-profit Australia guide.
Frequently asked questions
Does Mycelium 365 offer Microsoft TechSoup nonprofit pricing?+
Yes — Mycelium 365 assists eligible Australian not-for-profits to access Microsoft 365 Business Premium and Azure at significantly reduced rates through Microsoft's nonprofit licensing program via TechSoup. ACNC registration or DGR status is typically required. We handle the application and ongoing license management.
What cyber security obligations do Australian not-for-profits have?+
Australian not-for-profits handling personal data — including donor records, client case files, and volunteer information — have obligations under the Privacy Act 1988 and the Notifiable Data Breaches scheme. Organisations receiving government funding increasingly face Essential Eight or ISO 27001 requirements as contract conditions.
Can Mycelium 365 support not-for-profits with limited IT budgets?+
Yes — Mycelium 365's Secure Essentials package starts at $95/user/month and is accessible for not-for-profits from 5 users. With Microsoft TechSoup nonprofit licensing, the total monthly cost for a 20-person not-for-profit is significantly lower than commercial rates.
How much does Microsoft 365 cost for Australian not-for-profits?+
Microsoft 365 Business Basic is available free for eligible Australian not-for-profits (up to 300 users). Microsoft 365 Business Premium — which includes Intune, Defender, and Entra ID — is available at approximately $9.84 AUD/user/month through the Microsoft nonprofit programme, compared to $31.10/user/month at commercial rates.
What is Microsoft 365 for nonprofits in Australia?+
Microsoft 365 for nonprofits is a discounted licensing programme for ACNC-registered Australian organisations. It provides access to the same Microsoft 365 suite — Teams, SharePoint, Exchange Online, OneDrive, and Defender — at substantially reduced rates. Eligibility is assessed by TechSoup Australia on behalf of Microsoft.
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