Mycelium 365 — Managed IT, Microsoft 365 and Azure across Australia, New Zealand and the United States
    Case studies

    Case Studies

    Anonymised engagements across legal, manufacturing, not-for-profit, hospitality and mining and resources — each showing the challenge, the approach we took, and the practical outcome delivered.

    Mycelium 365 helps organisations improve managed IT, Microsoft 365, Azure, cyber security, identity, endpoint management, backup, advisory, AI readiness, automation, and business process outcomes.

    Practical outcomes

    Practical Outcomes, Not Just Technology Projects

    Technology work should lead to measurable improvement.

    Our case studies show how Mycelium 365 helps organisations reduce risk, improve reliability, strengthen security, simplify operations, support users, and create better ways of working.

    Security by Design. People First. Always.

    That means every engagement is shaped around two priorities: protecting the organisation and making technology practical for the people who use it every day.

    Featured case studies

    Read a full case study

    Anonymised engagements across legal, manufacturing, not-for-profit, hospitality and mining and resources — each showing the challenge, the approach we took, and the practical outcome delivered.

    Legal

    Melbourne Law Firm

    Melbourne, VIC

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    Challenge

    On-premises Exchange was ageing and the firm faced a cyber insurance renewal that required Essential Eight alignment and modern identity controls.

    Solution

    Migrated mailboxes to Microsoft 365, layered Defender for Office 365 and Entra ID conditional access, and aligned controls to Essential Eight ML1.

    Insurance renewed
    Essential Eight ML1 achieved
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    Manufacturing

    Australian Manufacturer

    Western Sydney, NSW

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    Challenge

    Legacy VPN and ageing desktops were slowing production teams and blocking secure access for contractors and BYOD users.

    Solution

    Deployed Azure Virtual Desktop with Intune-managed session hosts, retired the VPN, and enabled secure BYOD for office and shop-floor staff.

    60% lower
    hardware refresh spend
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    Not-for-profit

    National Not-for-Profit

    Brisbane, QLD

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    Challenge

    Fragmented IT across sites, inconsistent security, and licence sprawl were consuming a constrained operating budget.

    Solution

    Consolidated onto managed Microsoft 365 with right-sized licensing, standardised identity and endpoint policy, and introduced proactive monitoring.

    95% fewer IT tickets
    vs previous provider
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    Hospitality

    Multi-Venue Hospitality Group

    Melbourne, VIC

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    Challenge

    Nine venues each ran their own identity, devices and email, making onboarding, offboarding and security incidents slow and inconsistent.

    Solution

    Standardised identity in Entra ID, deployed Intune-managed devices, and introduced shared role mailboxes with Defender across every venue.

    9 venues
    unified identity & devices
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    Mining & resources

    WA Mining & Resources Operator

    Perth, WA

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    Challenge

    Corporate, FIFO and remote-site users were on inconsistent controls, leaving gaps against Essential Eight and client security reviews.

    Solution

    Uplifted identity, endpoints and email to Essential Eight ML2 with Defender, Intune and conditional access across every user cohort.

    Essential Eight ML2
    across all user cohorts
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    Our approach

    How We Approach Outcomes

    Every engagement starts with understanding the business context, the people affected, and the risk that needs to be reduced.

    We focus on practical outcomes across:

    • Security and risk reduction
    • Better user experience
    • Improved operational visibility
    • More reliable systems
    • Stronger Microsoft 365 and Azure foundations
    • Clearer governance
    • Practical automation
    • Continuous improvement

    Need a similar outcome?

    Book a Discovery Call with Mycelium 365 to discuss your current environment, business goals, support needs, security priorities, or improvement opportunities.

    Ready to simplify and secure your technology?

    Book a free, no-obligation Discovery Call to talk through your Microsoft 365, Azure, security, or support needs — no sales pitch, just a straight conversation.

    We respond to every enquiry within 4 business hours. Monday to Friday, 7am–7pm AEST.