Managed IT support for Moorabbin businesses
Mycelium 365 provides managed IT services to Moorabbin businesses with 15 to 300 staff. Every client has a named engineer who knows their environment, not a rotating helpdesk queue. Critical incidents receive a 15-minute response and most standard issues are resolved the same business day. Pricing is a fixed monthly rate per user, with no hourly call-out rates and no per-incident charges. Mycelium 365 is a Microsoft Solutions Partner headquartered at Level 7, 276 Flinders Street, Melbourne, and supports Moorabbin (also spelt Moorabin) and the wider South East Melbourne area.
Who we support in Moorabbin and South East Melbourne
Manufacturing and wholesale
Microsoft 365, device management and security for office and shop-floor teams. We manage the corporate IT layer alongside your existing OT and equipment vendors, and help meet Essential Eight requirements from customers and supply chains.
Logistics and warehousing
Shared and mobile devices for warehouse and driver teams, with reliable email, Teams and security across every site.
Aviation and aviation services
Secure document access, device management and cyber awareness for flight training, maintenance and operations teams.
Trades and construction
Managed phones and laptops for people on the road, Teams for job coordination, and backup for quotes, drawings and invoices.
Healthcare and allied health
Microsoft 365 configured for patient-adjacent data, with managed devices and security monitoring.
Professional services and retail
Helpdesk, Microsoft 365 administration and cybersecurity under one fixed monthly agreement.
Supplying into customers that require it? See our Essential Eight compliance services.
Mixed workforce pricing: office staff and shop-floor staff
Many Moorabbin businesses have office staff and frontline staff. Mycelium 365 supports both under one agreement.
Modern Workplace
$147 per user per month
Office workers
- Unlimited helpdesk
- Microsoft Intune device management
- Microsoft Defender management
- Microsoft 365 administration
- Security as a Service (24/7 SOC monitoring via Huntress)
- Cyber awareness training
Secure Essentials
$32 per user per month
Frontline workers
- Unlimited helpdesk
- Cyber awareness training
Secure Cloud
From $150 per server per month
Servers and infrastructure
- Azure server and infrastructure management
Example only: 15 office staff on Modern Workplace and 35 shop-floor staff on Secure Essentials is $3,325 per month plus licensing.
Microsoft 365 licensing is charged separately on top of the management fee. There is no minimum number of users and no lock-in contract. View all packages →
Helpdesk hours and security monitoring
The helpdesk is available 7:00am – 7:00pm Melbourne time (AEST/AEDT), with after-hours escalation for critical incidents. Security monitoring through our SOC runs 24/7.
IT support across Moorabbin and South East Melbourne
We support businesses in Moorabbin, Cheltenham, Highett, Bentleigh East, Mentone, Mordialloc, Braeside, Dingley Village, Heatherton and Clayton South, and across the wider South East Melbourne industrial and commercial area. Most support is delivered remotely, which means fast resolution for everyday issues. On-site support is available by arrangement through your named engineer.
Elsewhere in Melbourne? See IT support Melbourne or our MSP Melbourne page.
Moving into a new Moorabbin office or industrial unit?
Moving premises or fitting out a new site is the best moment to fix your IT. Mycelium 365 manages internet connection, network and Wi-Fi, devices, Microsoft 365 settings and move-day support, so your team arrives to working IT. Office IT relocation · IT relocation Melbourne →
Switching from your current IT provider
Switching is a structured handover, not a risky leap. We assess your environment, plan the transition and manage the offboarding of your previous provider, so your team keeps working. You keep ownership of your Microsoft 365 tenant, domains, data and credentials. How switching works →