Most MSPs sell breadth — a little of everything, mastered by no one. We took the opposite bet. Everything a modern business runs on — identity, email, files, devices, security and increasingly AI — already lives inside Microsoft 365 and Azure. We committed to that single stack so our engineers could become genuinely expert in it, and so clients get one accountable team rather than a queue of generalists.
That focus changes the day-to-day. You work on Entra ID, Defender, Intune, Exchange Online, SharePoint and Azure in real production environments, against a documented change process and an ISO 27001 controls framework — not a grab-bag of legacy systems. Senior engineers are close to the client and the work, and escalation paths are short.
Depth over breadth
We committed to one stack — Microsoft 365 and Azure — so engineers go deep, not wide. You learn Entra, Defender, Intune and Azure properly rather than keeping a dozen platforms ticking over.
Engineers talk to clients
No ticket-throwing layer. The person who fixes the issue owns the conversation with the customer. Senior engineers are reachable, accountable and close to the work.
Real certification budget
Microsoft certifications, ISO 27001 internal training and paid exam time are part of the role, not a perk you fight for. We fund the credentials we then put to work.
What you get
Certified skilling
Paid study and exam time for Microsoft and security certifications, with renewal fees covered.
Flexible, hybrid
Hybrid working out of Melbourne with sensible on-call rotation — no burnout rosters.
Health and wellbeing
Employee Assistance Program, wellness allowance and regular team check-ins.
Real tools
A modern Microsoft stack to work in, proper documentation, and a change process that protects you.
No open roles right now — register your interest
We keep a lean, focused team and don't hire in volume. But when the right Microsoft-stack engineer, security analyst or service desk professional gets in touch, we want to know about them. Send your CV and a short note on what you'd want to work on to recruitment@mycelium365.com.au and we'll hold your details on file, reaching out as soon as something opens up.
