Most managed IT proposals are bespoke spreadsheets that nobody can compare side by side. We took the opposite approach. After delivering managed services across SMBs and mid-market organisations, the same four shapes of engagement kept appearing — so we built them as fixed packages with transparent inclusions, predictable pricing, and clear upgrade paths.
"Right-sized" means matching support to the work your people do: Secure Essentials for frontline and deskless workers, Modern Workplace for office staff, and Secure Cloud for Azure servers and instances. Combine packages as your workforce and infrastructure needs change. If you are still deciding whether to outsource at all, read why Australian businesses choose a fully managed Microsoft 365 MSP.
"95% fewer IT tickets in the first 90 days — guaranteed." — Based on average across all Mycelium 365 managed IT clients, 2024–2026.
$32/user/month
For frontline and deskless workers — any role that needs IT support and security awareness but doesn’t require the full Microsoft 365 managed service.
No Microsoft 365 licensing included — clients licence separately.
$147/user/month
For office workers who need full managed IT support with built-in security. Modern Workplace brings together unlimited helpdesk support, Microsoft 365 administration, device and Defender management, SOC monitoring via Huntress, and cyber awareness training through KnowBe4.
Want to see everything included in managed Microsoft 365 before choosing a package?
No Microsoft 365 licensing included — clients licence separately.
"Mycelium 365 transitioned our office and remote workforce away from Google Cloud to Microsoft Modern Workplace over a weekend with minimal downtime."
— Craig Thornton · Modern Workplace package client
From $150/server/month
For businesses running Azure infrastructure alongside their Microsoft 365 environment. Secure Cloud is priced per server/instance — not per user — and includes Azure VM management, Azure server monitoring and cloud infrastructure management. It is typically paired with Modern Workplace for office staff.
From $2,999 per engagement
For leadership teams that need clarity, direction, and an experienced second opinion before committing to a major IT, security, or AI investment. Advisory and Uplift is project-based work — readiness assessments, security uplifts, Essential Eight alignment, Microsoft licensing reviews, AI enablement plans, and technology roadmaps — delivered as a fixed scope rather than an ongoing retainer. It solves the problem of well-intentioned change programmes that stall because no one has mapped the current state, the risks, or the practical sequence of work. Engagements typically run from two weeks to three months and produce a documented roadmap, prioritised actions, and the implementation support to execute. It pairs naturally with any of the managed packages above.
Mixed plan
Many Australian businesses run a mixed workforce — office staff who need the full Microsoft 365 managed service, and frontline workers who need helpdesk and security awareness only. Mycelium 365 supports mixed plans: pair Modern Workplace ($147/user/month) for your office team with Secure Essentials ($32/user/month) for your frontline workers under a single managed services agreement. Common in logistics, manufacturing, construction, mining, and healthcare. Contact us to discuss a mixed plan for your organisation.
Contact us about a mixed plan →Every organisation is different. In a Discovery Call we walk through your current Microsoft 365 environment, security posture, support model, and team needs, then recommend a package — or a tailored mix — that actually fits.
Book a Discovery Call →Managed packages
Each managed package now has its own page with full inclusions, pricing, and positioning. Browse the four tiers or start at the managed packages hub.
Migration packages
Defined migration projects with fixed inclusions and a clear timeline — designed to move you from a legacy platform onto the Microsoft stack without disrupting day-to-day operations. Each package pairs naturally with Secure Essentials, Modern Workplace, or Secure Cloud as an ongoing managed service after cutover.
Replace ageing Citrix infrastructure with Microsoft-managed Azure Virtual Desktop — lower licensing costs, native Microsoft 365 integration, and no hardware refresh cycles. Typical migrations run 6–12 weeks including pilot, application testing, and decommissioning.
Move email, files, calendars, and collaboration from Google Workspace to Microsoft 365 with no mailbox downtime and full data fidelity. Includes Drive to SharePoint and OneDrive migration, Gmail to Exchange Online cutover, and user enablement on Teams.
Consolidate email security into your existing Microsoft 365 licensing by replacing Mimecast with Microsoft Defender for Office 365. Cuts third-party spend, simplifies the security stack, and improves signal sharing across Defender, Entra ID, and Intune.
Fixed-price Microsoft 365 migration for Google Workspace, on-premises Exchange, and legacy mail platforms — zero email downtime, parallel co-existence, and 30 days of hypercare after cutover. From $3,500.
Fixed-price Microsoft 365 Copilot deployment — readiness assessment, governance, data security review, and phased Copilot rollout by a Microsoft Solutions Partner.
After migration, most clients transition directly onto a managed service package.
Not sure which package fits your stage of growth? Start with an IT Technology Roadmap to map your priorities before committing to a managed services plan. You can also read more about our IT strategy and planning services.
The most common questions we hear about how our packages work.
Most businesses start with a 30-minute discovery call. We’ll ask about your team size, current IT setup, and what’s driving the change — and give you a clear recommendation without obligation.
Or call us:1300 116 418
Book a free, no-obligation Discovery Call to talk through your Microsoft 365, Azure, security, or support needs — no sales pitch, just a straight conversation.
We respond to every enquiry within 4 business hours. Monday to Friday, 7am–7pm AEST.
