Managed IT That Makes Technology Easier to Work With
Sound familiar?
Most technology environments don't break — they drift
Left unresolved, these gaps become downtime, overspend and security incidents — usually at the worst possible time.
Mycelium 365 brings order, security, and clear support to all of it.
Why businesses switch to Mycelium 365
Most IT providers promise everything will be better while keeping your broken infrastructure in place. We actually fix it.
Named engineer — not a rotating queue. Every Mycelium 365 client has a dedicated named engineer who knows your environment, your team, and your business. You’re not starting from scratch every time you call.
Same business day resolution. Most issues are resolved the same day they’re raised. Complex issues get a clear timeline and a named owner — not a ticket that disappears into a queue.
Scales with your business. Mycelium 365 manages Microsoft environments for businesses from 15 to 300 users — the same managed service whether you’re onboarding 5 new staff or opening a second office.
Security as a Service — included as standard. 24/7 SOC monitoring via Huntress is included in Modern Workplace, not an add-on. Most MSPs charge separately for this.
Disaster recovery that’s actually tested. Azure Backup and Microsoft 365 Backup are included and tested — not just configured and forgotten. Business Continuity Planning is available as an advisory service for businesses that need a formal BCP.
95%fewer IT support tickets reported by clients switching to Mycelium 365
What we do
Managed IT, security and advisory services
One integrated Microsoft technology environment — managed IT, cyber security, cloud, and advisory delivered as a single accountable service. See what our managed Microsoft 365 services for Australian businesses cover.
Managed IT & Helpdesk
Proactive helpdesk, monitoring, patching, and day-to-day IT operations for organisations — one integrated Microsoft stack, one accountable team.
Learn moreCyber Security & SOC
24/7 Managed SOC powered by Huntress, Defender, Entra ID, MFA, and identity governance — threat detection and response included in every plan.
Learn moreAdvisory & Enablement
Technology roadmaps, fractional CIO, AI readiness, governance, and digital transformation advisory for businesses planning their next phase of investment.
Industries we serve
Built for organisations that need secure, practical technology
A standardised Microsoft foundation, tailored to the way your industry actually works.
Mining and Resources
Secure access, remote teams, site connectivity, endpoint management, identity, and cloud services for distributed operations across WA and beyond.
IT support for Mining and ResourcesConstruction and Trades
Mobile workforce, job-site collaboration, Teams, SharePoint, device management, and practical helpdesk support.
IT support for Construction and TradesDefence and Defence Contractors
Security-aware managed IT, Microsoft 365, Azure, identity, endpoint, backup, and cyber security for defence contractors and security-sensitive organisations.
IT support for Defence and Defence ContractorsNot-for-Profit and Community
Secure, practical, people-centred technology for purpose-driven organisations — Microsoft 365, cyber security, governance, backup, and user support.
IT support for Not-for-Profit and CommunityHospitality
Reliable managed IT, Microsoft 365, secure Wi-Fi, POS connectivity, identity, endpoint management, and responsive support for venues and hospitality groups.
IT support for HospitalityHealthcare and Aged Care
Privacy-ready managed IT, Microsoft 365, identity, endpoint management, and 24/7 security monitoring for clinics, care providers, and health organisations.
IT support for Healthcare and Aged CareAccounting and Bookkeeping
AML/Tranche 2-ready Microsoft 365, secure client file sharing, identity controls, and cyber security support for accounting and bookkeeping firms.
IT support for Accounting and BookkeepingManufacturing
Shift-based support, OT/IT network separation, Microsoft 365 across head office and plant floor, and Essential Eight aligned security for multi-site manufacturers.
IT support for ManufacturingWhat Our Clients Say
See why businesses trust Mycelium 365
Craig Thornton
"Mycelium 365 transitioned our office and remote workforce away from Google Cloud to Microsoft Modern Workplace over a weekend with minimal downtime. They also provided training on the helpful features that were enabled along the way"
Matthew Lynch
"Excellent service and support for cloud based software solutions for our law firm."
Richard Vicary
"Mycelium 365 meticulously reviewed our Microsoft Licensing, identifying opportunities to optimize costs by selecting the most suitable licenses for each role."