Senior Management Team
Meet the leaders driving Mycelium 365's vision and success
Co-Founder, Technology | Victoria State Manager
There is a misperception in IT that those who are the best engineers, know little about business. Paul breaks that mould with an in-depth understanding of both areas.
With 15 years experience in SMB, Managed Services and Defence, Paul lives and breathes IT. Working in genuine partnership with clients, whether it's integrating Microsoft Cloud Solutions at his local tennis club or virtualizing large bespoke workloads, Paul is passionate about helping Australian businesses get their technology right.
Paul's leadership contributions are invaluable in maintaining the team's high standards of project delivery and technical excellence. His ability to resolve business issues through the use of technology and his proactive approach to continuous improvement ensures the foundations that Mycelium IT was built on, continue into the future.
Co-Founder, Commercial | QLD & NSW State Manager
With a wealth of experience in the IT industry, Wade plays a pivotal role in driving the company's commercial strategy and ensuring the delivery of exceptional services to our clients.
Wade is known for his ability to foster collaborative relationships both within the team and with external partners. His knowledge of Microsoft 365 and Azure Cloud Solutions has been instrumental in shaping Mycelium's product catalogue, resulting in high client satisfaction and business growth.
In addition to his professional achievements, Wade is dedicated to maintaining a positive and productive work environment. He believes in the principles of "People over Process" and "Measure twice, cut once," which are core values at Mycelium IT.
Wade encourages open communication and empowers our clients to make informed decisions.
Operations Manager | WA & SA State Manager
If Managed Service Providers were ranked purely by customer feedback at the ServiceDesk, Mycelium would be a close #1 because of Sam.
With 15 years experience working as an Information Systems Commander for the Australian Army, Sam's approach to ServiceDesk management has been the single biggest generator of positive feedback from clients both at the user and senior management level.
In addition to his customer fanbase, Samuel is adept at quickly identifying issues and applying the necessary technical depth of a level 2 engineer to ensure those problems do not exist in the future.
His contributions are crucial in maintaining the team's reputation for service excellence and reliability.
