Paul brings 15 years of SMB, managed services, and defence IT experience — with the rare ability to resolve business problems through technology rather than just deploying technology. His leadership maintains the technical excellence and project delivery standards Mycelium 365 was built on.
Read Paul Harvey's full profile
For clients, this means every technical decision is evaluated through both an engineering and a business lens — not just whether it works, but whether it's the right investment.
Wade drives Mycelium 365's commercial strategy and shapes the Microsoft 365 and Azure product catalogue. Known for fostering genuine collaborative relationships, his "People over Process" approach underpins how the team operates and how clients are treated.
Read Wade Timmings's full profile
For clients, this means clear commercial relationships, transparent pricing, and a co-founder who understands the Microsoft stack he's selling.
Sam's 15 years as an Information Systems Commander in the Australian Army shaped a service desk philosophy built on accountability — problems are owned, not passed around. His approach to helpdesk management is the single biggest driver of positive client feedback at Mycelium 365.
Read Samuel Rowe's full profile
For clients, this means a service desk culture where issues are logged, owned, and resolved — not escalated in circles.
Shane combines deep Microsoft technical expertise with an MBA and Graduate Certificate in Business Consulting and Technology from UTS — working directly with leadership teams to align technology decisions with business objectives. He oversees client technical strategy, governance, and continuous improvement across the managed service portfolio, and is the person clients call when they need a straight answer about where their technology environment stands and what needs to happen next.
Read Shane McFarlane's full profile
For clients, this means a Technical Account Director who speaks the language of the boardroom and the server room equally — and follows through on every commitment.
Cori Avery
United States
Cori Avery is based in Florida and supports Mycelium 365 clients in the United States during their local timezone. Her full title, background and LinkedIn profile are being added to this page.
