Run your Dynamics 365 tenant on one Microsoft stack
Most Australian mid-market organisations already have Dynamics 365 in production — implemented by an ERP partner, then handed off to a support desk that has no line of sight into Microsoft 365, Azure or Defender. That fragmentation is where change stalls, integrations break silently and licensing spend quietly climbs. Mycelium 365 takes over your existing Dynamics 365 tenant and runs it as part of the same platform we already manage for your identity, endpoint, data and productivity environment.
We deliver support with senior consultants on the ground in Australia, backed by a dedicated offshore team for day-to-day tickets. Fixed monthly fee, no lock-in, clean handover from your incumbent partner.
Need a new implementation, ERP migration or Business Central vertical add-ons? That work sits in our Business Central Implementation advisory package — once live, it flows into this managed service.
Working in the built environment? Read our guide to Dynamics 365 Business Central for Australian construction companies.
What Managed Dynamics 365 covers
Tenant, security and governance
Ongoing management of your Dynamics 365 tenant, security baselines, Entra ID conditional access, admin role hygiene, Purview data governance and audit logging.
Environment and release management
Environment strategy across production, sandbox and dev; release wave planning, feature enablement, extension health and update testing before changes hit end users.
Support, monitoring and SLAs
Fixed-fee monthly support with senior consultants on the ground in Australia, backed by a dedicated offshore team for day-to-day support requests, incident response and monitoring.
Licensing and cost optimisation
Continuous review of Dynamics 365 licensing mix, dual-use rights with Microsoft 365, unused capacity, storage cost and Power Platform consumption across your tenant.
Integration and reporting management
Operational management of integrations with Microsoft 365, Azure, Power Platform, Fabric and third-party systems already connected to your Dynamics 365 tenant.
Copilot enablement and guardrails
Copilot for Sales, Copilot for Service and Finance & Operations Copilot enablement with Purview-backed data readiness, so AI features roll out safely on your existing tenant.
Business Central vs MYOB and Xero — when Australian businesses outgrow their accounting software
The trigger points are consistent across the Australian mid-market: revenue crossing $5M, more than 20 staff, multi-entity or multi-currency requirements, and a growing need for job costing and project tracking alongside inventory management. MYOB and Xero handle bookkeeping well, but they lack project management, job costing, manufacturing, and multi-entity consolidation — capabilities that become essential as a business scales beyond sole-trader and small-company accounting.
Dynamics 365 Business Central handles all of this natively — job costing, project tracking, inventory, manufacturing, and multi-entity consolidation — and integrates directly with Microsoft 365, Teams, and Microsoft Copilot. That integration means finance and operations teams work from the same identity, security, and data platform as the rest of the business, rather than maintaining a disconnected accounting silo.
Mycelium 365 implements Business Central for Australian businesses from 20 to 300 users and provides ongoing managed application services post-implementation, so the same team that builds your environment continues to operate, secure, and optimise it.
How we take over and run your Dynamics 365 tenant
Structured handover from your existing partner — environment inventory, security baseline review, integration map, licensing rationalisation and documented risk register.
Apply security baselines, tighten Entra conditional access and admin roles, clean up unused environments, align release wave posture and document runbooks.
Fixed-fee managed support: incidents, service requests, release testing, integration monitoring, Copilot guardrails and licensing optimisation.
Quarterly service reviews with recommendations to reduce cost, reduce risk and unlock new capability — implementation work handed to the Business Central advisory package when needed.
Not live on Dynamics 365 yet, or need a Business Central rollout, ERP migration or vertical add-ons (construction, mining, finance)?
Business Central Implementation packageFrequently Asked Questions
Related Microsoft services and advisory
Business Central Implementation
Advisory package for new Business Central implementations, ERP migrations and construction/mining/finance add-ons.
Managed Microsoft 365
Fully managed Microsoft 365 across Exchange, SharePoint, Teams, Intune, Entra and Defender.
Managed Azure and Cloud
Azure infrastructure, workload and cost management for Dynamics 365 integrations and reporting.
Managed AI and Automation
Copilot, Power Platform and Azure AI operated on the same Microsoft stack as your Dynamics 365 tenant.
Technology Roadmap
Independent advisory to plan platform investment across Microsoft 365, Azure and Dynamics 365.
Fractional CIO
Senior IT strategy oversight across your Microsoft, Dynamics and cloud investments.
What our clients say
Verbatim client reviews, grouped by responsiveness, technical expertise, security and ongoing support, sit on one page alongside the case studies and Microsoft Solutions Partner credentials behind them.
Read our client reviews