Privacy Policy
Last updated: 26 June 2026
1. Introduction
Mycelium 365 ("we", "our", "us") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and job title when you submit a contact form or request a consultation.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and IP address.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Send you relevant communications about our services (with your consent)
- Improve our website and services
- Analyse website usage and trends
- Comply with legal obligations
4. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and delivering services.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
7. Microsoft Clarity and Microsoft Advertising
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: sales@mycelium365.com.au
- Phone: 1300 116 418
