Is Mycelium 365 a good IT provider? Our Google Business Profile currently holds a 5.0 average rating from 15 reviews. Rather than lean on the number alone, this page publishes the reviews we hold verbatim, groups them by the part of the service they speak to, and links each theme to the service page and case study that show the work behind it.
We do not write, edit or solicit wording for reviews. Everything below is published by the client on Google. Where a theme has no review yet, the slot is marked as such and stays empty until a real one exists.
15 Google reviews
Reviews are collected on our Google Business Profile from clients across legal, professional services, construction, not-for-profit and mining. We serve clients in Australia, New Zealand and the United States from our Melbourne head office, with 24/7 support coverage.
Responsiveness and delivery
Cutovers run out of hours, and the measure of the work is how many people notice on Monday morning.
“Mycelium 365 transitioned our office and remote workforce away from Google Cloud to Microsoft Modern Workplace over a weekend with minimal downtime. They also provided training on the helpful features that were enabled along the way”
Slot reserved. Further published reviews on responsiveness and delivery will be added here verbatim once supplied. Nothing is written on a client’s behalf.
Technical expertise and licensing
A single Microsoft stack, reviewed against what each role actually needs rather than what was bought last renewal.
“Mycelium 365 meticulously reviewed our Microsoft Licensing, identifying opportunities to optimize costs by selecting the most suitable licenses for each role.”
Slot reserved. Further published reviews on technical expertise and licensing will be added here verbatim once supplied. Nothing is written on a client’s behalf.
Security and compliance
Identity, endpoint and email controls configured to survive a client security review or an insurer questionnaire.
Slot reserved. Further published reviews on security and compliance will be added here verbatim once supplied. Nothing is written on a client’s behalf.
Ongoing support
Named engineers, 24/7 coverage, and a helpdesk that knows your tenant.
“Excellent service and support for cloud based software solutions for our law firm.”
Slot reserved. Further published reviews on ongoing support will be added here verbatim once supplied. Nothing is written on a client’s behalf.
The work behind the reviews
Written case studies covering scope, risk register, cutover approach and the measured outcome for each engagement.
Law firm Microsoft 365 migration
Matter confidentiality, retention and a mailbox cutover with no downtime.
Manufacturing Azure Virtual Desktop
Published desktops moved to Azure, with plant-floor access designed around shift patterns.
Not-for-profit managed IT
Non-profit licensing, volunteer identity and a support model funded within grant limits.
Hospitality group Microsoft 365
Multi-venue identity, seasonal onboarding and device management across sites.
Mining and resources security uplift
Contractor identity, remote-site connectivity and a documented control baseline.
All case studies
The full library of client outcomes across Microsoft 365, Azure and security.
Credentials and certifications
Solutions Partner designations are verified by Microsoft against delivered work and certified staff, and can be checked on partner.microsoft.com.
ISO/IEC 27001:2022 certified — QAS International, certificate AIT1045
Our own information security management system is independently certified, covering managed IT, cloud, cybersecurity and helpdesk services.
Microsoft Solutions Partner — Modern Work
Verified by Microsoft against delivered Microsoft 365 and Teams work, not self-declared.
Microsoft Solutions Partner — Security
Covers Microsoft Entra ID, Defender and Intune deployment and management.
Microsoft Solutions Partner — Azure
Azure infrastructure, virtual desktop, backup and subscription management.
Single Microsoft stack
Entra ID, Exchange Online, Defender, Intune and SharePoint managed as one platform rather than a mixed toolset.
Already a client?
If we have done good work for you, a Google review helps other businesses judge whether we are the right fit. It takes about a minute, and we never ask for wording or edits.
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