Managed IT pricing
Mycelium 365 Modern Workplace managed IT support starts from $147/user/month — covering helpdesk, device management, Microsoft 365 administration, Security as a Service (SOC), and cyber awareness training. No per-incident charges. Licensing is not included. View our packages →
Mycelium 365 supports mixed workforce plans — Modern Workplace from $147/user/month for office staff, and Secure Essentials from $32/user/month for frontline workers — under a single managed services agreement. View our packages →
IT Challenges in Mining
Mining operations face technology challenges that most IT providers aren't equipped to handle.
Remote & Isolated Sites
Mining operations are often in locations with limited or no fixed-line connectivity. Workers need access to systems, communications, and safety platforms regardless of location.
Rugged Device Management
Harsh environments destroy consumer hardware. Ruggedised tablets, laptops, and handhelds need specialised management, deployment, and replacement strategies.
Safety & Compliance Requirements
Mining faces some of the strictest workplace safety regulations in Australia. Digital safety management systems, incident reporting, and audit trails are non-negotiable.
Contractor & Vendor Access
Large mining operations involve dozens of contractors who need temporary, controlled access to systems and documents without compromising security.
The realities of resources operations
Remote sites. Harsh conditions. Strict compliance.
Technology has to work where the work happens — including where connectivity is limited.
What success looks like
Site technology that keeps operating and stays compliant
- Reliable access at remote and fly-in sites
- Devices standardised, hardened and replaceable
- Contractor access granted and removed cleanly
- Security controls evidenced for clients and auditors
- Support that understands shift operations
- Less unplanned operational downtime
The plan
A simple plan to get there
- 1
Understand
We assess your environment, risks and business priorities.
- 2
Fix
We resolve the underlying problems and establish a secure, modern foundation.
- 3
Improve
We manage, monitor and continuously improve your technology environment.
How We Solve It
Enterprise-grade Microsoft IT designed for the unique demands of mining and resources.
Remote Site Connectivity
We design connectivity solutions for remote sites using satellite, 4G/5G, and point-to-point wireless — with automatic failover to keep operations online.
- Satellite & cellular backup links
- SD-WAN for multi-site connectivity
- Bandwidth optimisation
- Real-time link monitoring
Intune Device Management
Centrally manage ruggedised devices, shared tablets, and field laptops. Deploy apps, enforce security policies, and track assets across every site.
- Ruggedised device enrollment
- Shared device mode for shift workers
- Remote troubleshooting
- GPS tracking & inventory
Microsoft Defender Security
Protect operational technology, corporate systems, and field devices from cyber threats with managed endpoint detection, email security, and identity protection.
- Endpoint detection & response
- Email threat protection
- Conditional access for contractors
- Security operations monitoring
Azure Cloud Infrastructure
Run safety management systems, fleet tracking, and ERP platforms on Azure — eliminating the need for on-site servers and enabling anywhere-access.
- Azure Virtual Desktop for remote workers
- Azure Backup & disaster recovery
- Hybrid cloud for legacy systems
- Scalable compute for exploration data
Identity & Contractor Access
Microsoft Entra manages identity for employees and contractors — with time-limited access, MFA, and automated provisioning tied to contractor agreements.
- Guest access for contractors
- Time-limited access policies
- Multi-factor authentication
- Automated onboarding/offboarding
Edge Computing & Data Processing
Process sensor data, safety alerts, and equipment telemetry locally at the edge before syncing to Azure — reducing latency and bandwidth requirements.
- Azure IoT Edge deployment
- Local data processing
- Telemetry dashboards
- Predictive maintenance insights
Dynamics 365 for mining and resources contractors
Contractor billing, equipment tracking and multi-entity finance on Dynamics 365 Business Central or Finance & Operations — integrated with the Entra, Intune and Defender baselines we already run for mining operators.
Explore Business Central Implementation →Real-World Use Cases
See how mining and resources companies have transformed operations with Mycelium.
Gold Mine — Remote Site Operations
A gold mining operation 400km from the nearest city replaced unreliable VSAT with a managed 4G/satellite hybrid solution. Azure Virtual Desktop gives geologists and admin staff access to corporate systems, while Intune manages 60+ ruggedised field devices across the site.
Coal Mine — Safety & Compliance Digitisation
A coal mining operation digitised their entire safety management system using SharePoint Online, Microsoft Forms, and Power Automate. Incident reports, pre-start checklists, and equipment inspections now sync in real-time to the cloud, giving safety managers immediate visibility.
Exploration Company — Multi-Site Data Management
An exploration company with 8 drill sites deployed Azure-hosted data storage and processing. Geological survey data uploads automatically from field devices, and teams in Perth access results via Azure Virtual Desktop — eliminating the 2-week delay of physical hard drive transfers.
What cloud-based solutions do Australian mining companies use for inventory and operations?
Australian mining and resources companies are increasingly running inventory, asset tracking, and operational workflows in Microsoft Azure and Microsoft 365. Common deployments include Microsoft Dynamics 365 Business Central for inventory, procurement, and financial management across multiple mine sites; Azure IoT Hub for equipment telemetry and predictive maintenance data; SharePoint Online for document control and compliance records across remote sites; and Microsoft Teams for field-to-office communication without relying on phone coverage.
Mycelium 365 deploys and manages these environments for mining and resources businesses across Australia — including remote and fly-in fly-out (FIFO) site configurations.
How do you manage IT for field workers and remote mining sites?
Managing IT for field workers and remote mining sites requires a different approach to standard office IT. Key requirements: devices must work offline and sync when connectivity is available (Microsoft Intune with offline policy enforcement covers this); field workers need secure access to operational systems from ruggedised tablets or phones without depending on a VPN to a central server; remote sites with satellite or LTE connectivity need prioritised bandwidth for critical operational systems over general internet traffic; and all devices must meet Essential Eight Maturity Level 2 controls regardless of location.
Mycelium 365 configures Microsoft Intune, Entra Conditional Access, and Defender for Business to enforce these controls across field and office devices from a single cloud management console.
What are the cybersecurity requirements for Australian mining companies?
Mining and resources businesses handling Australian government contracts or operating critical infrastructure are subject to the ASD Essential Eight Maturity Level 2 as a baseline, with some requiring Maturity Level 3. Operational technology (OT) environments — PLCs, SCADA systems, and industrial control systems — fall outside the scope of the Essential Eight but are subject to separate AESCSF (Australian Energy Sector Cyber Security Framework) controls where energy infrastructure is involved. For the IT environment, the Essential Eight controls most commonly tested in mining audits are application control (preventing unauthorised software on SCADA-adjacent machines), patching of operating systems within 48 hours of critical patch release, and multi-factor authentication for all remote access — with 24/7 monitoring delivered through our Security Operations Centre.
Mycelium 365 delivers Essential Eight assessments and remediation for mining and resources businesses — contact us to discuss your compliance posture.
Why Mining Companies Choose Mycelium
Microsoft-Only Focus
Deep specialisation in Microsoft 365, Azure, and Defender means faster deployments and better outcomes for complex mining environments.
Remote-Ready Support
Our support model is built for distributed teams. Remote monitoring, management, and troubleshooting — no matter where your sites are.
Compliance & Security
We build compliance into every deployment — from identity management to data classification and audit-ready documentation.