Managed IT, Microsoft 365 & Cyber Security for Australian Businesses
The problem we solve
Technology should make work easier, not harder
Many Australian organisations are juggling Microsoft 365 sprawl, unclear security ownership, unmanaged devices, weak identity controls, confusing licensing, reactive support, SharePoint and Teams issues, fragile backups, and limited technology planning. Mycelium 365 brings order, security, and clear support to all of it.
What we do
Managed IT, security and advisory services
One integrated Microsoft technology environment — managed IT, cyber security, cloud, and advisory delivered as a single accountable service.
Managed IT & Helpdesk
Proactive helpdesk, monitoring, patching, and day-to-day IT operations for Australian businesses — one integrated Microsoft stack, one accountable team.
Learn moreCyber Security & SOC
24/7 Managed SOC powered by Huntress, Defender, Entra ID, MFA, and identity governance — threat detection and response included in every plan.
Learn moreAdvisory & Enablement
Technology roadmaps, fractional CIO, AI readiness, governance, and digital transformation advisory for businesses planning their next phase of investment.
Why businesses switch to Mycelium 365
Most IT providers promise everything will be better while keeping your broken infrastructure in place. We actually fix it.
Mycelium 365
- Clients report 95% fewer IT support tickets compared to their previous provider
- Single, integrated Microsoft stack — no bolt-on tools
- Modern workplace infrastructure deployed during onboarding
- Enterprise-grade security for SMBs at SMB pricing
- Faster helpdesk outcomes because environments are simpler
- Proactive monitoring prevents issues before they happen
Typical IT Provider
- High ticket volumes — reactive support means constant firefighting
- Layer third-party tools on top of legacy systems
- Keep your existing broken infrastructure in place
- Charge enterprise prices without enterprise outcomes
- Slow resolution times due to environment complexity
- Reactive support — fix things only after they break
The Microsoft stack — fully managed, fully integrated
By standardising on this stack, we deliver faster support, stronger security, and lower costs — because every environment works the same way.
Microsoft Entra
Identity and access management — single sign-on, conditional access, and zero-trust security for every user.
Exchange Online
Enterprise email with advanced threat protection, compliance, and seamless integration with Teams and SharePoint.
Microsoft Defender
Unified endpoint, email, and identity protection — replacing the need for third-party antivirus and security tools.
Microsoft Intune
Device management for laptops, phones, and tablets — deploy apps, enforce policies, and secure data remotely.
SharePoint Online
Document management, intranet, and collaboration — replacing file servers with modern, searchable cloud storage.
Industries we serve
Built for Australian organisations that need secure, practical technology
A standardised Microsoft foundation, tailored to the way your industry actually works.
Mining and Resources
Secure access, remote teams, site connectivity, endpoint management, identity, and cloud services for distributed operations across WA and beyond.
IT support for Mining and ResourcesConstruction and Trades
Mobile workforce, job-site collaboration, Teams, SharePoint, device management, and practical helpdesk support.
IT support for Construction and TradesDefence and Defence Contractors
Security-aware managed IT, Microsoft 365, Azure, identity, endpoint, backup, and cyber security for defence contractors and security-sensitive organisations.
IT support for Defence and Defence ContractorsNot-for-Profit and Community
Secure, practical, people-centred technology for purpose-driven organisations — Microsoft 365, cyber security, governance, backup, and user support.
IT support for Not-for-Profit and CommunityHospitality
Reliable managed IT, Microsoft 365, secure Wi-Fi, POS connectivity, identity, endpoint management, and responsive support for venues and hospitality groups.
IT support for HospitalityAustralia-Wide IT Support
Founded in 2017 and now operating nationally across Australia, we bring enterprise-grade Microsoft expertise to businesses of every size.
6
Cities with Teams
MEL, SYD, BNE, PER, ADL, CBR
50
Team Members
Australian-based engineers & advisors
24/7
Helpdesk Support
Always available when you need us
2017
Established
Founded in London, now national AU
What Our Clients Say
See why businesses trust Mycelium 365
Chief Financial Officer — National Retail Group
"Mycelium 365 moved our on premise infrastructure for the Head Office, 15 Branches and 32 shops into the Microsoft cloud within 3 months with minimal downtime and provided training on how to leverage the new features"
Craig Thornton
"Mycelium 365 transitioned our office and remote workforce away from Google Cloud to Microsoft Modern Workplace over a weekend with minimal downtime. They also provided training on the helpful features that were enabled along the way"
Matthew Lynch
"Excellent service and support for cloud based software solutions for our law firm."
Richard Vicary
"Mycelium 365 meticulously reviewed our Microsoft Licensing, identifying opportunities to optimize costs by selecting the most suitable licenses for each role."
Latest IT Insights & Microsoft 365 Tips
Expert advice on managed IT, cloud security, and Microsoft solutions for Australian businesses.
Azure Migration Partner Australia — How to Choose and What to Expect
Looking for an Azure migration partner in Australia? Here's what a genuine Azure Expert MSP does, what migration projects cost, and how to choose the right partner for your business.
Read full article: Azure Migration Partner Australia — How to Choose and What to Expect Microsoft 365Modern Workplace Australia — How Microsoft 365 Powers the Modern Australian Office
Modern workplace technology in Australia means Microsoft 365, Teams, SharePoint, and Azure — deployed securely and managed proactively. Here's what a modern workplace looks like for Australian SMEs in 2026.
Read full article: Modern Workplace Australia — How Microsoft 365 Powers the Modern Australian Office Microsoft 365How to Phase a Google Drive to Microsoft 365 Move — A Practical Guide for Australian SMEs
A phased Google Drive to Microsoft 365 migration reduces staff disruption and gives your team time to adapt. Here's how Australian SMEs can plan and execute a phased Google Workspace migration with clear change management steps.
Read full article: How to Phase a Google Drive to Microsoft 365 Move — A Practical Guide for Australian SMEsMost businesses we talk to are surprised by how much they're overpaying — and how exposed they actually are.
Book a Discovery Call with Mycelium 365 to discuss your Microsoft 365, Azure, security, cloud, support, or advisory needs.
We respond to every enquiry within 4 business hours. Monday to Friday, 7am–7pm AEST.
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