What Modern Workplace management includes
The Modern Workplace service covers the full Microsoft 365 stack — not just email and Teams, but the identity layer, the device layer, and the security layer that most MSPs treat as add-ons:
Microsoft 365 governance
Tenant configuration, Teams and SharePoint structure, naming conventions, retention policies, and guest access controls. No ungoverned sites, no uncontrolled external sharing.
Intune device compliance
Every device enrolled, compliance policies enforced, application deployment managed. Windows, macOS, iOS, and Android. Devices that are known, configured, and compliant on day one and every day after.
Microsoft Entra ID and Conditional Access
MFA enforcement for every user, Conditional Access policies mapped to your risk profile, Entra ID governance covering group membership and privileged role assignments. Identity is the perimeter — we manage it accordingly.
Microsoft Defender configuration and monitoring
Defender for Business on all endpoints, Defender for Office 365 on email, monthly Defender alert review and tuning. Threats detected and responded to, not just reported.
Secure collaboration
Teams meeting policies, sensitivity labels via Microsoft Purview, information barriers where required, and external collaboration controls that let your people work with clients and partners without exposing internal data.
User adoption support
Deployment without adoption is waste. Mycelium 365 provides user training resources, Teams configuration that matches how your teams actually work, and ongoing adoption guidance so your investment in Microsoft 365 translates to measurable productivity improvement.
Helpdesk and ongoing management
Unlimited Microsoft 365 helpdesk for all users, monthly tenant health review, licence optimisation, and a named account manager who understands your environment.
For deeper detail on individual components, see Intune device management and Managed Entra ID.
Who Modern Workplace is designed for
The Modern Workplace service is designed for Australian businesses from 50 users upwards that treat Microsoft 365 as their primary operating environment — and for smaller businesses in regulated or security-sensitive sectors (financial services, legal, healthcare, defence supply chain) that need stronger controls than a basic Microsoft 365 managed service provides.
If your business is growing and Microsoft 365 has accumulated technical debt — inconsistent configurations, ungoverned Teams, device compliance gaps — Modern Workplace provides the governance layer that scales with you. If you are in a regulated sector and need evidence-based compliance controls for cyber insurance, APRA CPS 234, or DISP, Modern Workplace provides the configuration baseline and documentation.
Modern Workplace vs Secure Essentials — which is right for your business?
Mycelium 365 offers two managed Microsoft 365 packages. Secure Essentials from $95/user/month covers Microsoft 365 Business Premium management, Essential Eight compliance controls, Intune, Defender for Business, and unlimited helpdesk — it is the right starting point for most Australian SMBs. Modern Workplace package pricing starts from $150/user/month and adds governance, Teams and SharePoint structure, Purview sensitivity labels, advanced Conditional Access policies, adoption support, and deeper Entra ID management. It is the right fit when Microsoft 365 is your entire operating environment and you need it managed as a platform, not a collection of apps. Book a discovery call to determine which package fits your environment.
Why Australian businesses choose Mycelium 365 for Modern Workplace
Mycelium 365 is a Microsoft Solutions Partner with specialisations in Modern Work and Security — meaning Microsoft has verified our technical capability and customer success track record in exactly these areas. We manage Microsoft 365 environments for Australian businesses across Melbourne, Sydney, Brisbane, Perth, and Adelaide, with no offshore helpdesk and no ticket queues. Your environment is managed by the same engineers who designed it. We provide a monthly IT report covering licence usage, Defender alerts, compliance posture, and upcoming Microsoft changes — so you always know where your environment stands without having to ask.
For organisations that need strategic guidance alongside operational management, our Microsoft 365 consulting service provides tenant reviews, Copilot readiness assessments, and roadmap planning that complement the Modern Workplace managed service.
Frequently Asked Questions
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