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    Case Study
    Live Play Work

    Live Play Work

    Supporting a Veteran-Led Non-Profit Building Resilience with Those Most in Need

    Live Play Work is a veteran and family-led non-profit community organisation dedicated to building resilience with those most in need. They partner with and support individuals, families, communities, and organisations from the veteran community to Live, Play & Work their best life.

    The organisation serves veterans and their families, Indigenous peoples, disadvantaged youth and children, first responders, and diverse, disabled, and vulnerable communities.

    As the organisation continued to grow, the administrative demands on its volunteer team increased. Email management, file sharing, collaboration, and general IT reliability were becoming obstacles — taking time away from their core mission of building resilient communities.

    Through the Greener Fields program, Mycelium 365 partnered with Live Play Work to fully support their IT environment and remove the technology burden from their volunteers.

    The Challenge

    • Volunteer-run operations supporting veterans, families, and vulnerable communities with limited time and technical expertise
    • Fragmented communication across multiple locations including Perth, Melbourne, Sydney, and North Queensland
    • Growing digital needs as the organisation expanded its advocacy and support services nationally and internationally
    • Technology hindering rather than helping their mission to build resilience with those most in need

    The Solution

    As part of Greener Fields, Mycelium 365 delivered a fully sponsored, end-to-end IT solution, including:

    • Deployment and management of Microsoft 365
    • Secure email, file storage and collaboration tools
    • Domain and identity management
    • Devices where required
    • Internet and voice services
    • Ongoing support via the Mycelium 365 Service Desk
    • Security, monitoring, patching and best-practice configuration

    All services are provided at no cost to the organisation, with ongoing support included.

    The Outcome

    With reliable systems in place and IT taken care of:

    Volunteers spend less time on IT issues and more time supporting veterans, families, and communities

    Seamless communication and collaboration across multiple locations nationally

    Advocacy, events, and support services are easier to organise and coordinate

    The organisation can focus on its mission — building resilience with those most in need

    By removing the IT burden, Live Play Work's volunteers can dedicate their energy to what matters most — building resilient communities and supporting those most in need.

    Why It Matters

    This partnership is a practical example of what Greener Fields is designed to achieve: using Mycelium 365's expertise to remove friction, reduce workload, and support the people who give their time freely to strengthen our communities.

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