Phase 1
Discovery & Planning
User inventory, mailbox sizing, file footprint, shared drive mapping, calendar and app dependency audit. You receive a fixed migration plan with timeline and cutover date.
Phase 2
Tenant Preparation
Domains, Entra ID, Conditional Access, MFA, Intune baselines, Defender for Office 365, SharePoint IA, and role-based licensing configured before any user data moves.
Phase 3
Wave Migration
Mailboxes, calendars, contacts and files migrated in validated waves with parallel co-existence — users keep working on the source platform until their wave is cut over.
Phase 4
Cutover & Hypercare
DNS cutover at the agreed window, role-based enablement sessions, and 30 days of hypercare with daily check-ins and priority ticket handling.