Managed Network Services for Australian Businesses

What managed network services include

Most business networks were designed around an office full of people plugged into desks. Hybrid work broke that assumption. Mycelium 365 manages routers, switches, firewalls, wireless controllers and access points as one estate — with 24/7 monitoring, versioned configuration backups, scheduled firmware updates, VLAN and SSID hygiene, and coordinated on-site work when hands are actually needed. Networks are segmented for guest, corporate and IoT traffic, aligned to Essential Eight expectations for network security, and integrated with Microsoft Entra and Azure gateways so remote and on-premises users share one consistent security posture.

• SD-WAN — Cloud-managed wide area networking across NBN, fibre and 4G/5G links, with application-aware routing and automatic failover between sites.
• Firewall management — Next-generation firewall configuration, rule reviews, firmware updates, threat feeds and 24/7 monitoring of security events.
• Wi-Fi and wireless — Wireless controller and access point management — SSID and VLAN configuration, RF optimisation, guest segmentation and rogue AP detection.
• LAN/WAN — Local and wide area network design and upkeep, including VLAN segmentation for corporate, guest, voice and IoT traffic.
• Router and switch management — Health monitoring, versioned configuration backups, scheduled firmware updates and remote troubleshooting for routers and switches.
• VPN — Site-to-site VPN between offices and Azure, plus secure remote access for staff working from home or client sites.
• Connectivity monitoring — 24/7 monitoring of internet links, latency, packet loss and device availability, with alerting and carrier escalation when a service degrades.

Need the underlying connection too? Our managed business internet service supplies NBN, fibre and 4G/5G backup links that plug straight into this managed network. Moving premises? Our office IT relocation service builds the new network, then hands it into ongoing management.

SD-WAN and multi-site connectivity

For businesses with multiple offices or remote workers, SD-WAN (Software-Defined Wide Area Network) replaces traditional MPLS and fixed-circuit WAN with intelligent, cloud-managed connectivity. Mycelium 365 deploys and manages SD-WAN for Australian businesses — routing traffic intelligently across NBN, fibre, and 4G/5G links, prioritising Microsoft 365 and Teams traffic, and providing failover if a primary link fails. Multi-site businesses — retail, professional services, construction — see the biggest benefit.

Firewall and network security management

A managed firewall is the first line of defence between your business network and the internet. Mycelium 365 manages next-generation firewall (NGFW) configuration, rule sets, firmware updates, and monitoring — ensuring your firewall is always current and your rules reflect your actual business requirements, not a set-and-forget configuration from installation day.

Wi-Fi and wireless network management

Managed Wi-Fi covers access point deployment, SSID configuration, guest network segmentation, device authentication via Entra ID, and ongoing monitoring. For businesses moving to a modern workplace — hot-desking, hybrid work, BYOD — a well-managed wireless network is foundational.

What does managed network services cost for Australian businesses?

Managed network services are included within Mycelium 365's Secure Cloud managed IT package, which covers your full Microsoft 365 and Azure environment alongside network infrastructure management. For businesses requiring network management as a standalone service, pricing is based on site count, device count, and connectivity complexity. Contact us for a managed network services quote.

How Mycelium 365 manages your network

Mycelium 365 uses cloud-managed network infrastructure where possible — enabling remote monitoring, configuration changes, and firmware updates without requiring an on-site visit. All network devices are monitored 24/7 with alerting for outages, degraded performance, and security events. Network management is included in our managed services agreement — one team, one contract, one point of accountability for your entire Microsoft and network environment.