| Licensing model | Per-user Universal subscription, annual commitment | Consumption-based Azure compute; Windows licence included with eligible M365 plans |
| Infrastructure | On-premises or self-managed Citrix Delivery Controllers, StoreFront, NetScaler | Fully Microsoft-managed control plane; you only run the session hosts |
| Microsoft 365 integration | Requires HDX optimisation pack and Citrix add-ons for Teams | Native Teams media optimisation, OneDrive, FSLogix profiles, Entra ID SSO |
| Support model | Citrix vendor support plus partner; multiple escalation paths | Single Microsoft support plane; Mycelium 365 as managed partner |
| Indicative AUD cost (20 users) | ~$48k+ p.a. licensing + infra | ~$22–28k p.a. compute (autoscaled) |
| Indicative AUD cost (50 users) | ~$110k+ p.a. licensing + infra | ~$55–70k p.a. compute (autoscaled) |
| Indicative AUD cost (100 users) | ~$210k+ p.a. licensing + infra | ~$100–130k p.a. compute (autoscaled) |