Secure Microsoft 365 and Azure managed IT for Australian organisations
The problem we solve
Technology should make work easier, not harder
Many Australian organisations are juggling Microsoft 365 sprawl, unclear security ownership, unmanaged devices, weak identity controls, confusing licensing, reactive support, SharePoint and Teams issues, fragile backups, and limited technology planning. Mycelium 365 brings order, security, and clear support to all of it.
Security by Design,
People First..Always.
At Mycelium 365, security is built into the way we design, deliver, and support technology environments. From Microsoft 365 and Azure through to identity, endpoint management, backup, and monitoring, we help reduce risk before it becomes a problem.
But technology only works when it works for people. Our services are designed to be practical, usable, and clearly communicated, so teams can stay productive, protected, and confident.
Security by Design
We embed security into every layer of your technology environment, from identity and access through to devices, cloud platforms, backup, monitoring, and support. The goal is simple: reduce risk, improve resilience, and make security part of everyday operations.
People First..Always.
We put people at the centre of technology decisions. Support should be clear, systems should be usable, and security should protect your team without creating unnecessary friction. Better technology should make work easier, not harder.
What we do
Managed IT, security and advisory services
Six service pillars that work together as one secure, practical Microsoft technology environment for your organisation.
Managed IT and Helpdesk
Reliable support, proactive monitoring, user assistance, vendor coordination, patching, reporting, and day-to-day IT management.
Explore Managed IT and HelpdeskMicrosoft 365 and Modern Workplace
Microsoft 365 management, Teams, SharePoint, OneDrive, Exchange Online, licensing, collaboration governance, and secure productivity.
Explore Microsoft 365 and Modern WorkplaceAzure and Cloud
Azure infrastructure, cloud migration, Azure Virtual Desktop, backup, disaster recovery, cost optimisation, and cloud management.
Explore Azure and CloudCyber Security and Identity
Microsoft Defender, Microsoft Entra, MFA, conditional access, endpoint protection, security baselines, and cyber uplift.
Explore Cyber Security and IdentityEndpoint and Device Management
Microsoft Intune, Autopilot, compliance policies, device lifecycle management, Windows, macOS, iOS, and secure endpoint operations.
Explore Endpoint and Device ManagementAdvisory and Enablement
AI readiness, technology roadmaps, governance, security uplift, Microsoft optimisation, business process improvement, and practical consulting.
Explore Advisory and EnablementWhy Choose Our Managed IT
Most IT providers promise everything will be better while keeping your broken infrastructure in place. We actually fix it.
Mycelium 365
- Single, integrated Microsoft stack — no bolt-on tools
- Modern workplace infrastructure deployed during onboarding
- Enterprise-grade security for SMBs at SMB pricing
- Faster helpdesk outcomes because environments are simpler
- Proactive monitoring prevents issues before they happen
Typical IT Provider
- Layer third-party tools on top of legacy systems
- Keep your existing broken infrastructure in place
- Charge enterprise prices without enterprise outcomes
- Slow resolution times due to environment complexity
- Reactive support — fix things only after they break
Microsoft 365 & Azure Expertise
By standardising on this stack, we deliver faster support, stronger security, and lower costs — because every environment works the same way.
Microsoft Entra
Identity and access management — single sign-on, conditional access, and zero-trust security for every user.
Exchange Online
Enterprise email with advanced threat protection, compliance, and seamless integration with Teams and SharePoint.
Microsoft Defender
Unified endpoint, email, and identity protection — replacing the need for third-party antivirus and security tools.
Microsoft Intune
Device management for laptops, phones, and tablets — deploy apps, enforce policies, and secure data remotely.
SharePoint Online
Document management, intranet, and collaboration — replacing file servers with modern, searchable cloud storage.
Industries we serve
Built for Australian organisations that need secure, practical technology
A standardised Microsoft foundation, tailored to the way your industry actually works.
Professional Services
Secure Microsoft 365, document management, identity, backup, and responsive support for firms that rely on confidentiality, collaboration, and reliable client service.
IT support for Professional ServicesMining and Resources
Secure access, remote teams, site connectivity, endpoint management, identity, cloud services, and operational resilience for distributed operations.
IT support for Mining and ResourcesConstruction and Trades
Mobile workforce, job-site collaboration, Teams and SharePoint, device management, secure access, vendor coordination, backup, and practical helpdesk support.
IT support for Construction and TradesNot-for-Profit and Community
Secure, practical, people-centred technology for purpose-driven organisations — Microsoft 365, cyber security, governance, backup, and user support without unnecessary complexity.
IT support for Not-for-Profit and CommunityDefence and Defence Contractors
Security-aware managed IT, Microsoft 365, Azure, identity, endpoint, backup, and cyber security support for defence contractors, defence-adjacent suppliers, and security-sensitive organisations. We help clients improve Defence contract readiness and align technology controls with relevant security, governance, and information-handling expectations.
IT support for Defence and Defence ContractorsHospitality
Reliable managed IT, Microsoft 365, secure Wi-Fi, point-of-sale connectivity, identity, endpoint management, and responsive support for venues, hotels, and hospitality groups that depend on always-on technology.
IT support for HospitalityAustralia-Wide IT Support
Founded in 2017 and now operating nationally across Australia, we bring enterprise-grade Microsoft expertise to businesses of every size.
4+
Australian Offices
Melbourne, Sydney, Perth, Brisbane
90%
Fortune 500 Trust
Companies using Microsoft 365
24/7
Helpdesk Support
Always available when you need us
2017
Established
Founded in London, now national AU
What Our Clients Say
See why businesses trust Mycelium 365
Chief Financial Officer
"Mycelium 365 moved our on premise infrastructure for the Head Office, 15 Branches and 32 shops into the Microsoft cloud within 3 months with minimal downtime and provided training on how to leverage the new features"
Craig Thornton
"Mycelium 365 transitioned our office and remote workforce away from Google Cloud to Microsoft Modern Workplace over a weekend with minimal downtime. They also provided training on the helpful features that were enabled along the way"
Matthew Lynch
"Excellent service and support for cloud based software solutions for our law firm."
Richard Vicary
"Mycelium 365 meticulously reviewed our Microsoft Licensing, identifying opportunities to optimize costs by selecting the most suitable licenses for each role."
Chief Financial Officer
"Mycelium 365 moved our on premise infrastructure for the Head Office, 15 Branches and 32 shops into the Microsoft cloud within 3 months with minimal downtime and provided training on how to leverage the new features"
Craig Thornton
"Mycelium 365 transitioned our office and remote workforce away from Google Cloud to Microsoft Modern Workplace over a weekend with minimal downtime. They also provided training on the helpful features that were enabled along the way"
Matthew Lynch
"Excellent service and support for cloud based software solutions for our law firm."
Richard Vicary
"Mycelium 365 meticulously reviewed our Microsoft Licensing, identifying opportunities to optimize costs by selecting the most suitable licenses for each role."
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